Please feel free to contact us with any questions or requests regarding tours or tickets.
If you make an inquiry from this form, an automatic reply acceptance email will be sent to the email address you entered.Depending on your settings, it may be sent to the spam folder.Sorry for your inconvenience, but please confirm. We will reply to your email within 2 business days.
In case of an emergency, please contact each branch telephone or LINE.
In addition, please contact us using this form for the following.
Click here for phone numbers of each storePlease feel free to contact us at LINE.
Customer information* mark is required.
Content of inquiry
Scope of application
Purpose of collecting personal information The personal information collected from customers is used for the following purposes.
In order to provide
customers with information and
services that are suitable customers to use them in the services that we provide to customers, to provide accurate information on special services and new products, to
purchase customers online, to register e-mail magazines, and to request materials In order
to understand our customers' satisfaction with our products and services,
our marketing activities toour customers as necessary
About our privacy protection.
When collecting, we will keep only the minimum necessary personal information with the consent of the customer.
When you use it, we will not use your personal information for purposes other than making an optional tour reservation or related matters.
When storing, personal information is stored and delivered in consideration of system security so that it does not leak outside.
Customers can freely edit their personal information such as registration, change, and withdrawal.
When it is destroyed, personal information that is no longer needed will be destroyed after a certain period.
When responding to inquiries,
all staff related to the VELTRA service, such as employee training, are educated to understand the importance of personal information.
Collection of personal information Information collected is as follows.
■ Name, gender, date of birth, home address, home phone number FAX number, home e-mail address Others (Information required for gift registration, application, questionnaire responses, opinions, and inquiries)
■ Management of personal information The customer's personal information will be managed appropriately and the utmost care will be taken to prevent leakage. I'm paying.In addition, we outsource part of the handling of personal information to an outside contractor who is recognized as handling personal information appropriately.The consignee uses personal information to the extent necessary to perform consignment work.
■ Use of personal information Your personal information collected from this website will not be disclosed, provided, sold or shared with any third party.
Local optional tour reservation & sightseeing trip [VELTRA-Betra]VELTRA is a site dedicated to local tours where you can book over 14,000 overseas optional tours. There are a wide variety of genres that can be participated overseas, such as sightseeing tours, world heritage tourism, marine sports, diving, golf, spas, beauty treatments, dinner cruises, show entertainment!